FAQs

What are your store hours?
Please visit our Locations page for individual store hours.

What are your holiday hours?
Please select a specific store under the “Locations” tab to see our holiday hours.

Where are you located?
Please visit our Locations page for directions to any of our locations.

What payment methods do you accept?
In our stores, you may use cash, personal check with ID, American Express, Discover, Visa, MasterCard, debit cards, or Apple Pay.

How can I get a cash discount account?
Properly qualified businesses are eligible for a commercial account, which includes presenting a tax ID number. Visit our Commercial Accounts page for details.

I need a copy of a transaction, how can I get it?
Please contact the store where you made the purchase, and ask for a store manager. You can visit our Locations page to find the appropriate phone number.

How can I find out about your next sale?
The best way to stay informed of our sales is to sign up for our emails.

What is your return policy?
We want you to be completely satisfied with your purchase, and if you’re not, we offer a no-hassle return policy. For more information on this policy, please visit our Return Policy page.

I want to order something that isn’t in your stores. Can you get it?
We carry thousands of items, and we can special order thousands more. Call your local Strosniders for specifics and more details on ordering the product you’d like. You can visit our Locations page to find the appropriate phone number.

What services do you provide?
Key cutting, glass & plexiglass cutting, tool rental, cutting and threading pipe, color consultation, and lamp repair, to name a few. To see our full list, visit our Services page. Please note that some services may not be available at all stores.

How do I apply for a job at Strosniders?
Please visit our Careers page to submit an application.

Do you deliver?
We certainly do. Local delivery is available from all locations.

I need a handyperson. Who do you recommend?
Our Home Referrals page has a list of trusted businesses.

How do you pronounce “Strosniders”?
We’ve heard many different pronounciations, but the correct one sounds like this: STROW-SN-EYE-DERS.

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